Scale your data infrastructure with confidence. We design
and implement robust cloud data architectures on leading platforms like
Azure,
AWS, and Snowflake, ensuring your data is always available, secure, and
ready
for analysis, delivering:
10+
Years Experience
50+
Expert Developers
100+
Projects Delivered
100%
Client Satisfaction
Application Maintenance & Managed Support Services
24/7 Support
Quba Infotech provides proactive application maintenance and 24/7 managed support services to
enterprises in India, USA, UK, and Australia. We ensure your business-critical applications are
always available, performant, and secure through continuous monitoring, rapid incident response, and
preventive maintenance.
Our AMS (Application Management Services) model goes beyond break-fix support. We proactively
identify issues before they impact users, implement performance improvements, and manage technology
upgrades to keep your applications modern, stable, and compliant with evolving security standards.
Our Maintenance & Support Services
From L1 incident response to L3 engineering support, we provide tiered application maintenance
services that keep your systems running at peak performance around the clock.
OUR 24/7 SUPPORT SERVICES
24/7 Monitoring & Alerting
Continuous infrastructure and application monitoring with real-time alerting,
ensuring issues are detected and addressed before they impact end users.
Capabilities
Application health monitoring
Infrastructure observability
Log aggregation & analysis
Custom alert thresholds
Escalation workflows
SLA-backed response times
Bug Fixes & Incident Management
Rapid root cause analysis and resolution of production incidents, with detailed
post-mortems to prevent recurrence and improve system reliability.
Capabilities
Priority-based triage
Root cause analysis
Hotfix deployment
Post-mortem reports
Knowledge base updates
Regression testing
Performance Tuning
Ongoing performance optimization including database query tuning, caching strategies,
and resource optimization to maintain fast response times.
Capabilities
Database query optimization
Caching layer implementation
CDN configuration
Memory leak detection
Load balancing tuning
API response optimization
Upgrades & Patching
Managed framework upgrades, security patches, and dependency updates to keep your
technology stack current and protected against vulnerabilities.
Capabilities
Framework version upgrades
Security patch management
Dependency vulnerability scanning
Database engine upgrades
OS patching schedules
Zero-downtime deployments
Client Testimonials & Success Stories
Quba developed our mental health journaling
app with incredible attention to user privacy and therapeutic best practices. The
mood tracking, guided journaling prompts, and AI-powered reflection features have
helped thousands of users improve their emotional well-being. The app has achieved
4.7-star rating with over 50,000 downloads, proving its impact on mental health
support.
Dr. Sarah
Clinical Psychologist, Mindful
Quba delivered an exceptional Islamic banking
platform that perfectly aligns with Shariah compliance requirements. Their expertise
in financial technology and understanding of Islamic banking principles helped us
create a secure, user-friendly system. The platform has enhanced our customer
experience and increased our digital banking adoption by 45%.
Yunus
CFO, Islamic Bank
Quba transformed our business operations with
their custom CRM development. They built a comprehensive system that handles our
aesthetic machines, training programs, supply chain management, and lead generation.
The platform has streamlined our entire workflow and improved our customer
management by 60%. Their attention to detail and understanding of our industry needs
was exceptional.
Farhan Daila
Founder, Unilog
Working with Quba on our logistics platform
was a game-changer. They developed a robust system that handles shipment tracking,
customer communication, and real-time updates. Their technical expertise and ability
to understand complex business requirements helped us deliver a superior customer
experience. The platform has significantly improved our operational efficiency.
Kalpesh
COO, Gowheels
Transform Your Business with Professional IT Services
Why Choose Quba for Application Maintenance
Unplanned downtime costs businesses thousands per minute. Our proactive maintenance services in
India, USA, UK, and Australia ensure your applications deliver consistent, reliable performance.
01
99.9% Uptime SLA
Monthly reports with uptime statistics, incident summaries, performance trends, and
improvement recommendations keep you fully informed.
02
Reduced Downtime Costs
Your data is always there when you need it. We leverage geo-replication and managed
redundancy features of Azure and AWS to ensure your data platforms are resilient to
regional failures and provide 99.9% uptime.
03
Dedicated Support Teams
Only pay for what you use. We implement FinOps best practices, including auto-scaling,
reserved instances, and lifecycle management, to ensure your cloud data spend is
always optimized and predictable.
04
Proactive Improvements
Protect your most valuable assets. We implement cloud-native security controls,
including private links, identity-based access (IAM), and advanced threat detection,
providing a level of security difficult to achieve in on-premise environments.
05
Transparent Reporting
Don't wait for nightly batches. Our cloud solutions support low-latency stream processing,
allowing you to analyze data as it arrives and react to market changes or customer
behavior in real-time.
06
Flexible Engagement
Choose from fixed-price, time-and-material, or dedicated team models that fit your support
volume and budget requirements.
Our Application Maintenance Process
We begin with a thorough onboarding phase: documenting your application architecture, setting up
monitoring tools, defining SLAs, and establishing escalation procedures. This ensures our team is
fully equipped to support your systems from day one.
Day-to-day operations follow ITIL best practices with structured incident, problem, and change
management workflows. Regular health checks and quarterly business reviews ensure alignment between
our support activities and your evolving business needs.
Success Stories - IT Services & Software Development Projects
Explore our portfolio of successful IT services projects and software development case studies. Each
project demonstrates our expertise as a leading IT services company in solving complex business
challenges through innovative technology solutions. From enterprise software development to
specialized industry solutions, our track record speaks for itself.
Our case studies showcase real-world applications that have delivered significant business value,
including improved operational efficiency, cost savings, enhanced customer experience, and
competitive advantages for our clients across various industries in India, USA, EU, and Australia.
As a top IT service provider, we consistently deliver digital transformation success stories.
Duration – 01:30
Logistics Modernization: Faster Deliveries for Aramex
AI-powered route optimization and real-time tracking for global deliveries.
AI-powered route optimization and real-time tracking for global deliveries.
What does application maintenance and support include?
Our application maintenance and support services cover bug fixing, performance
monitoring, security patching, feature enhancements, infrastructure management, and 24/7
incident response. We provide proactive monitoring to detect and resolve issues before
they impact your users.
Do you offer SLA-backed support agreements?
Yes. We provide customizable SLA (Service Level Agreement) backed support contracts with
defined response and resolution times. Options range from business hours support to 24/7
critical incident coverage depending on your application's business criticality.
Can you take over maintenance of an application built by another team?
Absolutely. We specialize in application knowledge transfer and can assume maintenance
responsibility for systems built by other vendors or internal teams. We conduct a
thorough technical audit, document the existing system, and establish monitoring and
support processes before taking over.
How do you handle critical production incidents?
We have a structured incident response process: immediate acknowledgment, rapid triage to
identify root cause, hotfix deployment to restore service, followed by a post-incident
review and permanent fix. Critical incidents receive priority treatment regardless of
time of day.
Do you support applications built on different technology stacks?
Yes. Our team has expertise across a wide range of technologies including .NET, Java,
Node.js, Python, PHP, React, Angular, and various cloud platforms. We assess your
technology stack during onboarding and assign engineers with relevant expertise to your
account.
How do you ensure application security during ongoing maintenance?
We conduct regular security audits, apply security patches promptly, perform dependency
vulnerability scanning, and implement security best practices during every code change.
We also provide security monitoring and alerting to detect and respond to threats in
real time.
Transform Your Ideas Into Powerful Software Solutions
Trusted by Our Clients
QUBA has been involved in the development of a number of our consumer‑facing websites
and
mobile
applications that allow our customers to easily track their shipments, get the
information they
need as
well as stay in touch with us. We’ve appreciated the level of QUBA’ expertise,
responsiveness
and
attention to details.
Samer Awajan CTO, Aramex
QUBA has been involved in the development of a number of our consumer‑facing websites
and
mobile
applications that allow our customers to easily track their shipments, get the
information they
need as
well as stay in touch with us. We’ve appreciated the level of QUBA’ expertise,
responsiveness
and
attention to details.