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Application Maintenance & Support

Scale your data infrastructure with confidence. We design and implement robust cloud data architectures on leading platforms like Azure, AWS, and Snowflake, ensuring your data is always available, secure, and ready for analysis, delivering:

10+
Years Experience
50+
Expert Developers
100+
Projects Delivered
100%
Client Satisfaction

Application Maintenance & Managed Support Services

24/7 Support

Quba Infotech provides proactive application maintenance and 24/7 managed support services to enterprises in India, USA, UK, and Australia. We ensure your business-critical applications are always available, performant, and secure through continuous monitoring, rapid incident response, and preventive maintenance.

Our AMS (Application Management Services) model goes beyond break-fix support. We proactively identify issues before they impact users, implement performance improvements, and manage technology upgrades to keep your applications modern, stable, and compliant with evolving security standards.

Our Maintenance & Support Services

From L1 incident response to L3 engineering support, we provide tiered application maintenance services that keep your systems running at peak performance around the clock.

OUR 24/7 SUPPORT SERVICES

24/7 Monitoring & Alerting

Continuous infrastructure and application monitoring with real-time alerting, ensuring issues are detected and addressed before they impact end users.

Capabilities

  • Application health monitoring
  • Infrastructure observability
  • Log aggregation & analysis
  • Custom alert thresholds
  • Escalation workflows
  • SLA-backed response times

Bug Fixes & Incident Management

Rapid root cause analysis and resolution of production incidents, with detailed post-mortems to prevent recurrence and improve system reliability.

Capabilities

  • Priority-based triage
  • Root cause analysis
  • Hotfix deployment
  • Post-mortem reports
  • Knowledge base updates
  • Regression testing

Performance Tuning

Ongoing performance optimization including database query tuning, caching strategies, and resource optimization to maintain fast response times.

Capabilities

  • Database query optimization
  • Caching layer implementation
  • CDN configuration
  • Memory leak detection
  • Load balancing tuning
  • API response optimization

Upgrades & Patching

Managed framework upgrades, security patches, and dependency updates to keep your technology stack current and protected against vulnerabilities.

Capabilities

  • Framework version upgrades
  • Security patch management
  • Dependency vulnerability scanning
  • Database engine upgrades
  • OS patching schedules
  • Zero-downtime deployments

Client Testimonials & Success Stories

Transform Your Business with Professional IT Services

Why Choose Quba for Application Maintenance

Unplanned downtime costs businesses thousands per minute. Our proactive maintenance services in India, USA, UK, and Australia ensure your applications deliver consistent, reliable performance.

01

99.9% Uptime SLA

Monthly reports with uptime statistics, incident summaries, performance trends, and improvement recommendations keep you fully informed.

02

Reduced Downtime Costs

Your data is always there when you need it. We leverage geo-replication and managed redundancy features of Azure and AWS to ensure your data platforms are resilient to regional failures and provide 99.9% uptime.

03

Dedicated Support Teams

Only pay for what you use. We implement FinOps best practices, including auto-scaling, reserved instances, and lifecycle management, to ensure your cloud data spend is always optimized and predictable.

04

Proactive Improvements

Protect your most valuable assets. We implement cloud-native security controls, including private links, identity-based access (IAM), and advanced threat detection, providing a level of security difficult to achieve in on-premise environments.

05

Transparent Reporting

Don't wait for nightly batches. Our cloud solutions support low-latency stream processing, allowing you to analyze data as it arrives and react to market changes or customer behavior in real-time.

06

Flexible Engagement

Choose from fixed-price, time-and-material, or dedicated team models that fit your support volume and budget requirements.

Our Application Maintenance Process

We begin with a thorough onboarding phase: documenting your application architecture, setting up monitoring tools, defining SLAs, and establishing escalation procedures. This ensures our team is fully equipped to support your systems from day one.

Day-to-day operations follow ITIL best practices with structured incident, problem, and change management workflows. Regular health checks and quarterly business reviews ensure alignment between our support activities and your evolving business needs.

Success Stories - IT Services & Software Development Projects

Explore our portfolio of successful IT services projects and software development case studies. Each project demonstrates our expertise as a leading IT services company in solving complex business challenges through innovative technology solutions. From enterprise software development to specialized industry solutions, our track record speaks for itself.

Our case studies showcase real-world applications that have delivered significant business value, including improved operational efficiency, cost savings, enhanced customer experience, and competitive advantages for our clients across various industries in India, USA, EU, and Australia. As a top IT service provider, we consistently deliver digital transformation success stories.

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Aramex
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Duration – 01:30

Logistics Modernization: Faster Deliveries for Aramex

AI-powered route optimization and real-time tracking for global deliveries.

AI-powered route optimization and real-time tracking for global deliveries.

Duration – 01:30

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Trusted by Our Clients
QUBA has been involved in the development of a number of our consumer‑facing websites and mobile applications that allow our customers to easily track their shipments, get the information they need as well as stay in touch with us. We’ve appreciated the level of QUBA’ expertise, responsiveness and attention to details.
Samer Awajan
Samer Awajan
CTO, Aramex
QUBA has been involved in the development of a number of our consumer‑facing websites and mobile applications that allow our customers to easily track their shipments, get the information they need as well as stay in touch with us. We’ve appreciated the level of QUBA’ expertise, responsiveness and attention to details.
Samer Awajan
Samer Awajan
CTO, Aramex